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Satisfaction survey

Satisfaction survey

Casa Grande Hotel conducts its monthly customer satisfaction survey of corporate events to continuously improve its service and infrastructure. This research is based on the evaluation of 25 items such as commercial service, reception, governance, A&B, infrastructure, and other items that make up our service.

Year
2015
2016
2017
2018*
Index
96,80%
98,80%
96,2%
96,2%

* From January to April.

Click the button below to see feedback from companies hosting successful corporate events 

at Casa Grande Hotel Resort & Spa.