Satisfaction survey

Casa Grande Hotel conducts its monthly customer satisfaction survey of corporate events to continuously improve its service and infrastructure. This research is based on the evaluation of 25 items such as commercial service, reception, governance, A&B, infrastructure, and other items that make up our service.

Ano 2015 2016 2017 2018*
Índice 96,80% 98,80% 96,2% 96,2%

* From January to April.

EXPERIENCE REWARDING TRAVEL

THE CASA GRANDE HOTEL RESORT & SPA HAS THE INTERNATIONAL SEAL WHICH RECOGNIZES EXCEEDING EXPECTATIONS QUALITY SERVICES.